RETURNS
- We want you to be happy with your purchase. Though we don’t have a set time frame for returns, we would appreciate the decision be made in a timely matter, preferably within 30 days of purchase.
- We will gladly refund or exchange if you are not satisfied with your purchase. However, please note we are not responsible for return shipping costs, and we ask that our product is returned in its original condition
- If your order is damaged in shipment, we will send you a replacement at no charge, or fully refund your purchase; whatever you prefer
SHIPPING
Our shipping terms and conditions follow:
- Orders are processed and shipped within 3-5 business days of purchase. We ship Monday thru Friday with the exception of holidays.
- Orders are shipped to physical addresses only.
- Cost of shipping is determined by total value of purchase, as determined below:
ORDER TOTAL SHIPPING CHARGE* $125+ FREE, $100-$124.99 $5, $0-$99.99 $10
*EXCEPTIONS
Small Goods - Select small goods receive free shipping: greeting cards, paper napkins, most jewelry, and kitchen towels.
Jewelry Insurance - A $10 Insurance charge is applied to jewelry purchases over $250.
Oversized items - Anything 40"+ and items requiring multiple boxes will receive a $20 up-charge. This charge is per oversized item.
