RETURNS
- We want you to be happy with your purchase. Though we don’t have a set time frame for returns, we would appreciate the decision be made in a timely matter, preferably within 30 days of purchase
- We will gladly refund or exchange if you are not satisfied with your purchase. However, please note we are not responsible for return shipping costs, and we ask that our product is returned in its original condition
- If your order is damaged in shipment, we will send you a replacement at no charge, or fully refund your purchase; whatever you prefer
SHIPPING
Our shipping terms and conditions follow:
- Orders are processed and shipped within 3-5 business days of purchase. We ship Monday thru Friday with the exception of holidays.
- Orders are shipped to physical addresses only.
- Cost of shipping is determined by total value of purchase, as determined below:
| ORDER TOTAL | SHIPPING CHARGE* |
| $125+ | FREE |
| $100-$124.99 | $5 |
| $0-$99.99 | $10 |
*EXCEPTIONS
Small Goods - Select small goods receive free shipping: greeting cards, paper napkins, most jewelry, and kitchen towels.
Jewelry Insurance - A $10 Insurance charge is applied to jewelry purchases over $250.
Oversized items - Anything 40"+ and items requiring multiple boxes will receive a $20 up-charge. This charge is per oversized item.
ADDITIONAL INFORMATION
- If you live outside of the Sioux Falls area and would like the option to pickup in-store or curbside, please edit the shipping address to: 401 E 8th Street, Sioux Falls, SD 57103.
- Shipments in the contiguous 48 US States are sent via FedEx Standard Ground or USPS, and are estimated to arrive within 3-5 business days. Delays may occur this holiday season. Please note this is in addition to the 3-5 business days to process your order.
- Orders outside of the contiguous 48 US States do not have standard transit times, and are a case by case basis. We ask that you follow your tracking information sent via email, and contact us if you have any questions or concerns.
- If you would like your order to arrive sooner (FedEx 2day or Overnight), please contact us at (605) 335-7349 for a quote. Please note this option is only available for the contiguous 48 US States.
