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Sticks and Steel

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Terms of service

Individual website orders are usually shipped in 5-7 business days. Some larger, more complex orders or custom orders may take longer. You will be notified via the email address you provided during checkout as to the approximate arrival of your order.

All orders are shipped via US Postal Service or FedEx Ground. The cost of shipping varies according to what you have ordered.

For an additional charge of $3.50 we will upgrade your FedEx shipping to require a signature upon delivery. You will be able to track your FedEx shipments with or without a signature. We will email you tracking information at the email address you provided with your order at the time your order ships.

If there is anything we can do to help you meet a specific deadline, please call our Gallery Gals to discuss your shipping needs at 1-605-335-7349 or email us at info@sticksandsteel.com.

You can also pick up your order at Sticks and Steel if you select IN STORE PICK UP as your shipping method during checkout. You will receive an email when your order is ready for pick up. Please allow 48-72 hours to 2 Business Days for in store pick up. Sticks and Steel is open Monday through Wednesday 10am-6pm, Thursday and Friday 10am - 6pm; Saturday 10am-5pm and Sunday 12pm-4pm.

Do you ship to Alaska and Hawaii? Yes, we do ship to Alaska and Hawaii. Since all orders shipping to Alaska and Hawaii must ship via air service there is an additional charge. Unfortunately expedited shipping is not offered to Alaska and Hawaii. To enquire about our shipping rates to Alaska and Hawaii, please call 1-605-335-7349.

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